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FAQ
This is a guide to the most frequently asked questions about bridal hair and makeup.

How long does a bridal trial last?
You should allow a minimum of three hours for your trial. During the trial, we will try two to three different looks and styles​, taking photographs of each. We can then work out what suits you the best. If you are unable to decide on the final look during the trial, you can take the photographs (for free) with you to reference in making a decision at a later date.

What do I need to prepare before the trial?

  • It would be useful to collect some pictures of hairstyles or makeup that you like and ones that you don’t like (this is helpful for us to understand your tastes as it can sometimes be difficult to describe styles that you don’t like), before the dat​e of the trial.
  • A picture of your wedding dress is useful as a reference for the overall look you are aiming to achieve.
  • We would also suggest bringing any hair accessories that you are planning to wear on the day (we offer a variety of hair accessories for your purchase).
  • Please get your brows professionally threaded before your trial and wedding day. You can do this as close as two days before but avoid doing it the night before because there’s always potential for redness.

I am unsure of the look and style that I would like. Can you help?
Yes, of course! Our experienced team of hair and makeup stylists will be able to provide you with advice and guidance during the trial. For example, if you know the hair style or makeup you’d like, but are uncertain on whether a hair accessory or false eye lashes would compliment that look, then we can help!​

When should I wash my hair before the trial?
You should wash your hair the evening before your trial.

Do I need to remove my makeup before the trial?
Yes please!

Minimum bookings
Our minimum booking is for 2 adults, comprising of hair-styling and makeup services for the bride, plus one additional adult.

Booking and payments
A 50% deposit is required to secure your booking.

For peace of mind, if you decide to cancel your booking after your trial, we are happy to refund the remainder of your deposit minus the cost of the trial.

Kindly note:

  • Notice for cancellation of a booking needs to be within 48 hours after the completion of the trial.
  • The remaining balance (of 50%) is payable one month before the day of the wedding.

Cancellations
For a full refund, cancellations must be confirmed by email no later than 12 weeks before your wedding date.

If a cancellation is received within 12 weeks and before 14 days of your wedding date then we will retain the full deposit amount. Cancellations made within 14 days of the wedding date will be subject to the total balance to be paid in full.

Trials and travel costs paid to the stylist are non-refundable.

Which areas do you cover?

  • London and Greater London
  • Surrey – including but not limited to the following: Abbots Langley, Abingdon, Acton, Adderbury, Addlestone, Albury, Aldbourne, Aldermaston, Aldershot, Alfold, Alton, Amersham, Amesbury, Andover, Andover Down, Angmering, Appleford, Arundel, Ascot, Ash, Ash, Ashbury, Ashford, Ashford, Ashtead, Ashwell, Aston Clinton, Avebury, Aylesbury, Aylesford, Bagshot, Balcombe, Baldock, Balham, Bampton, Banbury, Banstead, Barnes, Barnet, Barnham, Basingstoke, Battersea, Bayswater, Beaconsfield, Beaulieu, Beckenham, Belvedere, Benson, Berkhamsted, Bermondsey, Bethnal Green, Bexley, Bexleyheath, Bicester, Biddenden, Biddestone, Bierton, Biggin Hill, Billingshurst, Binfield, Bishop’s Stortford, Bishop’s Sutton, Bishop’s Waltham, Blackheath, Blackwater, Bletchley, Bloomsbury, Bloxham, Bognor Regis, Bordon, Borehamwood, Borough Green, Botley, Bourne End, Bracknell, Bradford on Avon, Braishfield, Bramdean, Bray, Brightwell Baldwin, Brixton, Brockenhurst, Brockham, Bromley, Brondesbury, Broughton Gifford, Broxbourne, Buckingham, Buntingford, Burchett’s Green, Burford, Burgess Hill, Burgh Heath, Buriton, Burley, Burnham, Bushey, Byfleet, Calne, Camberley, Camberwell, Camden Town, Capel, Carshalton, Carterton, Castle Combe, Caterham, Caversham, Chadlington, Chaldon, Chalfont St. Giles, Chalfont St. Peter, Chalgrove, Chandler’s Ford, Charing, Charlbury, Charlton, Charlwood, Chatham, Cheam, Checkendon, Chelsea, Chertsey, Chesham, Cheshunt, Chessington, Chichester, Chiddingfold, Chieveley, Chilgrove, Chingford, Chinnor, Chippenham, Chipping Norton, Chiseldon, Chislehurst, Chiswick, Chobham, Cholsey, Chorleywood, City of London, Clanfield, Clapham, Cliffe Woods, Cobham, Colindale, Colnbrook, Compton, Cookham, Corsham, Coulsdon, Cowplain, Cranbrook, Cranleigh, Crawley, Crayford, Cricklade, Cricklewood, Crouch End, Crowthorne, Croydon, Cuckfield, Cuffley, Curdridge, Dartford, Datchet, Deptford, Devizes, Didcot, Dorking, Durrington, Ealing, East Dulwich, East Finchley, East Grinstead, East Ham, East Horsley, East Molesey, East Peckham, East Preston, Eastleigh, Edenbridge, Edmonton, Effingham, Egham, Elstree, Eltham, Emsworth, Enfield, Englefield Green, Enstone, Epsom, Erith, Esher, Eversley, Ewell, Eynsham, Fair Oak, Fareham, Faringdon, Farnborough, Farncombe, Farnham, Farnham Royal, Faversham, Fawley, Faygate, Fernhurst, Fifield, Finchampstead, Finchley, Findon, Fleet, Ford, Fordingbridge, Forest Gate, Forest Hill, Frensham, Friern Barnet, Frimley, Fulham, Garsington, Gatwick, Gerrards Cross, Gillingham, Godalming, Godstone, Golders Green, Goring, Gosport, Goudhurst, Gravesend, Great Bookham, Great Missenden, Greenford, Greenhithe, Greenwich, Guildford, Hackney, Haddenham, Hamble, Hambledon, Hammersmith, Hampstead, Handcross, Hanwell, Harpenden, Hartley Wintney, Harwell, Haslemere, Hassocks, Hatfield, Havant, Havering-atte-Bower, Hawkhurst, Haywards Heath, Hazlemere, Headcorn, Hedge End, Hemel Hempstead, Hendon, Henfield, Henley-on-Thames, Herne Hill, Hertford, Hertingfordbury, Hickstead, High Halstow, High Wycombe, Higham, Highbury, Highgate, Highworth, Hindhead, Hitchin, Hoddesdon, Holborn, Hollingbourne, Holloway, Holt, Hook, Hook Norton, Horley, Horndean, Horningsham, Hornsey, Horsham, Horspath, Horton Kirby, Hoxton, Hungerford, Hurley, Hurstpierpoint, Hythe, Isle of Dogs, Islington, Iver, Kenley, Kennington, Kensington, Kew, Keymer, Kiddington, Kidlington, Kilburn, Kimpton, Kingham, King’s Langley, Kingsbury, Kingsclere, Kingston upon Thames, Kingswood, Kirdford, Kirtlington, Knebworth, Knightsbridge, Lacock, Laleham, Lamberhurst, Lambourn, Lancing, Langley, Leatherhead, Lee-on-the-Solent, Letchworth, Lewisham, Leyton, Leytonstone, Lightwater, Lingfield, Liphook, Litchfield, Little Hadham, Littlehampton, Locks Heath, London, London Colney, Long Hanborough, Longfield, Lurgashall, Lyminge, Lymington, Lyndhurst, Lyneham, Maida Vale, Maidenhead, Maidstone, Malmesbury, Manor Park, Marden, Market Lavington, Markyate, Marlborough, Marlow, Marylebone, Mayfair, Melksham, Mentmore, Meopham, Mere, Merstham, Merton, Middle Barton, Middle Wallop, Midhurst, Mile End, Milford on Sea, Mill Hill, Milton, Milton Keynes, Mitcham, Monkton Farleigh, Morden, Mortlake, Mottisfont, Much Hadham, Muswell Hill, Mytchett, Naphill, Neasden, Netley, New Addington, New Alresford, New Barnet, New Cross, New Haw, New Malden, New Milton, Newbury, Newport Pagnell, North Baddesley, North Finchley, Northaw, Northfleet, Notting Hill, Nutfield, Oakley Green, Odiham, Olney, Orpington, Overton, Oxford, Oxshott, Oxted, Paddington, Paddock Wood, Palmers Green, Pangbourne, Partridge Green, Peaslake, Peckham, Petersfield, Petworth, Pewsey, Plaistow, Plaistow, Poplar, Portchester, Portsmouth, Potterne, Potters Bar, Primrose HIll, Princes Risborough, Pulborough, Purley, Purton, Putney, Queenborough, Radlett, Rainham, Ramsbury, Reading, Redbourn, Redhill, Regent’s Park, Reigate, Richings Park, Richmond, Rickmansworth, Ringwood, Rochester, Romsey, Rotherhithe, Rotherwick, Royal Tunbridge Wells, Royston, Rusper, Rustington, Salfords, Salisbury, Sandhurst, Sawbridgeworth, Scayne’s Hill, Selsey, Sevenoaks, Shalford, Sheerness, Shepherd’s Bush, Shepperton, Shere, Shoreditch, Shoreham-by-Sea, Shrivenham, Sidcup, Sindlesham, Sittingbourne, Slough, Soho, Sompting, Soulbury, South Hayling, South Lancing, South Ockendon, South Stoke, South Woodford, Southampton, Southgate, Southsea, Southwater, Speen, Spencers Wood, Spitalfields, St John’s Wood, St. Albans, St. Mary Bourne, St. Pancras, Staines, Stanton Harcourt, Staple, Staplehurst, Steeple Aston, Stevenage, Steventon, Steyning, Stockbridge, Stockwell, Stoke Mandeville, Stoke Newington, Stoke Poges, Stokenchurch, Storrington, Strand, Stratford, Streatham, Strood, Sulhamstead, Summertown, Sunbury, Sundridge, Sunningdale, Sunninghill, Surbiton, Sutton, Swallowfield, Swanley, Swanscombe, Swaythling, Swindon, Sydenham, Tadley, Tadworth, Teynham, Thame, Thames Ditton, Thamesmead, Thatcham, The Borough, Theale, Thornton Heath, Thruxton, Tidworth, Tillington, Tingewick, Titchfield, Tonbridge, Tongham, Tooting, Tottenham, Totteridge, Totton, Tring, Trowbridge, Tudeley, Tufnell Park, Tunbridge Wells, Twyford, Twyford, Upminster, Upper Bucklebury, Virginia Water, Walberton, Walderslade, Wallingford, Wallington, Waltham Chase, Waltham Cross, Walthamstow, Walton-on-Thames, Walworth, Wandsworth, Wanstead, Wantage, Wapping, Ware, Wargrave, Warlingham, Warminster, Warnham, Warsash, Waterlooville, Watford, Watlington, Welham Green, Welling, Welwyn, Welwyn Garden City, Wendover, West Brompton, West Byfleet, West Chiltington, West End, West Ham, West Malling, West Molesey, West Norwood, West Town, West Wickham, Westbury, Westcott, Westergate, Westerham, Westhumble, Westminster, Weston Turville, Weston-on-the-Green, Weybridge, Wheathampstead, Wheatley, Whetstone, Whitchurch, Whiteley, Whitwell, Whyteleafe, Wickham, Wickham, Willesden, Wilton, Wimbledon, Winchester, Winchfield, Winchmore Hill, Windlesham, Windsor, Winslow, Witney, Woking, Wokingham, Wooburn Green, Wood Green, Woodley, Woodstock, Woolwich, Wootton Bassett, Worcester Park, Wormley, Worthing, Wraysbury, Wroughton, Wroxton, Wye, Yateley.
  • We will consider bookings further afield – kindly contact us to discuss.

Where does the trial take place?
Trials are held in our studio located in Frimley, Surrey. Fast trains from London Waterloo to Farnborough Main station only takes 34 minutes (where we can offer you a pick-up/transfer service to our studio).

Whilst we can travel to you for a trial, we would very much recommend that you come to our studio given that the lighting and setup is best-suited and optimised. It’ll also allow you to relax, enjoy a cup of coffee and try out some hair accessories, which you may wish to consider wearing along with your bridal hair do.

During the trial, we will take some professional photographs of all the different looks – so you are able to see how your hair and makeup will show up on camera. The photographs we take are free for you to keep and to share with your loved ones.


Areas We Serve
  • Surrey
  • Reading
  • Ascot